incorrect autofill email in safari

Hi


This has been driving me mad, I've checked google and the forum and find several references to autofill drawing the autofill email details from contacts, however I've checked that and I can't find the problem.


The issue is with my wife's email address, at some point in the past she has obviously mistyped her email address and safari has "remembered" that error and now autofill overtypes what she has typed this time with the incorrect version. Her error just misses one letter.


I've looked everywhere and can't find where the problem is, any help would be much appreciated


I'm using OS X Yosemite version 10.10.2


Thanks


Adam

iMac, OS X Yosemite (10.10.2)

Posted on Mar 31, 2015 2:59 AM

Reply
27 replies

Oct 18, 2015 5:06 AM in response to adam1630

I have the exact same problem. I mis-spelled my email address by 1 letter and now the erroneous entry keeps being auto filled by safari. I have checked everywhere (Autofill preferences for safari, Keychain) but cannot find where the error is stored and so cannot delete it. This is so frustrating and has resulted in my not receiving emails as they have been sent to the wrong address.


User uploaded file


Please let me know if you have any suggestions.


Thanks.

Nov 21, 2015 7:57 AM in response to adam1630

I finally cracked this. I went on line with the Apple Support people. They very patiently went through all of the things I had done, then they were stuck. They suggested a couple of things which didn't work. Final solution was to get to a random log in web site, then before putting in any data like your email that his usually overwritten incorrectly, right (two finger) click on the blank "username/email address" field. This brings up a a selection box of which on option is Spelling and Grammar. Highlight this with your cursor and another selection opens up. Click on the "Show Spelling and Grammar" option and another box opens. This next set is a bit hazy (it was late, I was tired and also desperate for a solution) so bear with me....I had two goes at this and am not sure which one worked so try one then the other...

In the blank top line of the Spelling and Grammar box I put my Wrong ID and then clicked "change". Nothing seemed to happen so I put in the Correct ID and clicked "change". Again nothing seemed to happen.

However when I clicked out of all these boxes, and went to log in to a web page as a test, for some reason this seemed to have cleared the incorrect log in auto-fill. The Apple Support person, who had access to my screen by this time, was amazed and couldn't explain why what I had done had worked.
This was over a week ago and the erroneous log in/auto fill has gone for good.


Hope this helps someone. Apologies that I was't as methodical in getting the certain solution but as I say, try one, then if that doesn't work try the other. One of those should clear it.


I did ask the Apple person to make sure this fix is posted widely on all forums but I don't think they did.

Nov 9, 2015 5:32 AM in response to Mikeysmum-2008

Please add me to this same list of problems. Safari Autofill has been cleaned (my erroneous email wasn't there) Passwords checked and cleared, Keychain checked and not there. Checked my contacts too without success. In desperation I even checked Word Dictionary. Am wondering where this email address must be stored. Am on on El Capitan 10.11.1
I assume that as there has been no update to this thread for some time before my reply, no one knows.......

Jan 2, 2016 2:56 AM in response to adam1630

This too was annoying the **** out of me for some time after I entered an erroneous email address, which would forever reappear via autofill. I couldn’t find anything untoward in autofill settings, contact information, or keychain. The solutions already proposed make me think the solution possibly lies in the local user dictionary where user-modified words are stored for spellchecking.


Correcting misspelled words added to user dictionary -


  • Your Library folder is hidden in OS X EL Capitan.
  • Before you can edit the Dictionary, the Library folder has to be made visible.
  • Click on the Go menu in the Finder and hold down the option key. The Library folder will appear in the menu.
  • Navigate to User/Library/Spelling. There should be a file called LocalDictionary.
  • Open that file in TextEdit, remove the misspelled word, and save the changes.


It seemed to work for me, but as with other solutions, this is not guaranteed!


Hope this is helpful!

OSX El Capitan 10.11.2

Macbook Pro Retina 15inch 2013

Dec 20, 2015 9:48 AM in response to Velocityblade

Thanks so much for your input Velocityblade. Although I had the exact same problem and followed your instructions - it didn't work for me but it did narrow down what the problem was - with Spelling & Grammar. I also called support, showed her your link (which shortened my support call considerably). She watched me on screen share as I tried your system and agreed that it should have worked. Then she paused to consult other support personnel and then had me open "Notes", create a new note, type in my email address correctly in the new note, click and drag to highlight the correct email address, then right click and choose "learn spelling". So yeah, basically the same thing but if it doesn't work in Safari then try Notes as listed above. Again, Thanks Velocityblade for pointing me in the correct direction. :-)

Feb 28, 2016 11:06 AM in response to DougDoug

Nope, didn't work. The LocalDictionary has the right address. I tried the other approach (Spelling & Grammar) but that too was no-go. I've got to be REALLY careful in filling out forms. I can't count the number of times I've had to call various organizations (including the Federal govt) to correct the mistake because I didn't notice it in time. Apple really needs to do something about this! (but they won't)

Mar 22, 2016 1:51 PM in response to Rosquillas57

I had this same problem. Went through a bunch of steps with Apple. Here's what finally worked.

Go to any website where you need to sign in with your email. Start to type and when the incorrect spelling autofills, highlight it by using your mouse. Hold the control key down and click on it to ensure it is highlighted. A box to the right will appear. Scroll down and click on Show Spelling and Grammar. Then click on Learn. Nothing will appear to be happening, but close out of that box and this should now correct the problem.

Jun 2, 2016 4:15 AM in response to adam1630

Nothing worked for me except the solution in Notes.


1) Write any word in Notes that is not in the dictionary (i.e. your email address)

2) Right-click it and choose LEARN SPELLING


or


1) Write the wrong spelling (of e-mail, log-in etc.) in Notes

2) Right-click it and choose UNLEARN SPELLING


This has worked perfectly for 100% of the time.

Sep 22, 2016 11:27 AM in response to Velocityblade

Using your approach with one variation fixed this. Go to a random login>rightclick on the blank username/email.selection box of which an option is spelling and grammar>highlight this with your cursor and another selection opens up to show spelling and grammar>in the top block type in the correct spelling >click change>highlight this name as the correct spelling in the second box below>click the learn button. This fixed the issue for me.

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incorrect autofill email in safari

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